Texas Lottery to Pay Out Larger Prizes at Metropolitan Claim Centers Starting Jan. 6

January 8, 2020 | Lottery News

Five claim centers can now pay prizes worth up to $5 million by check

AUSTIN, Texas – Some Texas Lottery® prize winners will soon have a more convenient option for claiming large prizes. Beginning Monday, Jan. 6, the Texas Lottery’s metropolitan claim centers in Dallas, Fort Worth, Houston and San Antonio – in addition to Austin – will be able to pay out prizes of up to $5 million by check, an increase from the $2.5 million cap.

Additionally, prizes of up to $5 million may be claimed via mail. With the increase, some prize claim restrictions remain unchanged. All Lotto Texas®, Powerball® and Mega Millions® jackpot/top prizes regardless of the amount, all prizes paid out in annuity payments, as well as prizes greater than $5 million, can only be processed at the Texas Lottery Commission headquarters in Austin.

It is recommended that players call the Texas Lottery claim center in their area or call 800-375-6886 for hours of operation and to be certain they have all necessary information prior to travelling to Austin or any Texas Lottery claim center to claim a prize. Prizes of $599 or less may be claimed at any Texas Lottery retailer and prizes of $25 or more that are claimed by mail require a claim form for processing.

A ticket holder forfeits any claim to a prize for a draw game after the expiration of the 180th day following the draw date; and for a scratch ticket game after the expiration of the 180th day following the official “end of game” as determined by the Commission.

Certain persons serving on active military duty may have an additional period of time to claim a prize. All claims are subject to applicable laws, rules, procedures and final decisions of the Executive Director.

For questions or additional details about claiming a prize, contact the Texas Lottery at 800-375- 6886 or visit

About the Texas Lottery

Beginning with the first ticket sold in 1992, the Texas Lottery has generated more than $30 billion in revenue for the state and distributed $62 billion in prizes to lottery players. Since 1997, the Texas Lottery has contributed $24.4 billion to the Foundation School Fund, which supports public education in Texas. As authorized by the Texas Legislature, certain Texas Lottery revenues benefit state programs including the Fund for Veterans’ Assistance. Since the first veterans’ themed scratch ticket game was launched in 2009, the Texas Lottery has contributed more than $125 million for programs supportin

g Texas veterans.

The Texas Lottery provides several entertaining games for lottery players including Powerball®, Mega Millions®, Lotto Texas®, All or Nothing™, Texas Two Step®, Pick 3™, Daily 4™, Cash Five® and scratch ticket games.

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SOURCE: Texas Lottery.