The Florida Lottery Urges Players to Live Responsibly and Play Safe During Covid-19 Closures

April 24, 2020 | Lottery News

TALLAHASSEE, Florida — The Florida Lottery is continuing to actively monitor the COVID-19 outbreak and is taking necessary precautions to help keep its employees, players, retailers, and vendors as safe as possible. We are encouraging everyone to live responsibly and play safe during this unprecedented time by following the tips below:

  • If you must make a trip to the store, please do not go solely for Florida Lottery tickets.
  • Utilize the Advance Play option when purchasing Draw game tickets.
  • Use the self ticket scanner at retail locations instead of handing your ticket to a clerk to check if it’s a winner.
  • Follow the CDC’s recommended social distancing practices and safety guidelines to keep a healthy distance when in public.

To minimize exposure as much as possible, all Lottery offices closed to the public on March 23 and remain closed until further notice. During this closure, all player and retailer services are being conducted via phone, email, and mail.

Players who have winning tickets are encouraged to mail them to Florida Lottery Headquarters or a Florida Lottery district office to claim their prize. Additionally, all claim deadlines have been extended by 90 days, giving players the option to hold on to winning tickets until offices reopen to the public. For information on how to claim a Lottery prize during this office closure, visit

Health and safety are our number one priority. For additional safety tips and the latest information regarding COVID-19 in Florida, visit


The Florida Lottery is responsible for contributing more than $36 billion to enhance education and sending more than 840,000 students to college through the Bright Futures Scholarship Program. The Florida Lottery reinvests nearly 98 percent of its revenue back into Florida’s economy through prize payouts, commissions to more than 13,000 Florida retailers and transfers to education. Since 1988, Florida Lottery games have paid more than $68 billion in prizes and made more than 2,800 people millionaires. For more information, please visit

CONTACT: Florida Lottery Communications, T: (850) 487-7727.

SOURCE: The Florida Lottery (