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The Swedish Gaming Inspectorate Issues Guidance for Licensees’ Duty of Care

October 2, 2021 | Gambling

STRÄNGNÄS, Sweden (September 21, 2021) — The Gaming Inspectorate has produced a guide for what in the Gaming Act is called duty of care. The guide provides examples of how signs of excessive gambling can be identified and what measures the Swedish Gaming Inspectorate expects the licensee to take when players show signs of excessive gambling.

“An increased understanding of the legislation should lead to better compliance by licensees. We expect this to be notified when we examine the licensees’ work in this area,” says the Swedish Gaming Inspectorate’s Director-General Camilla Rosenberg.

According to the Gambling Act, those who have a license to gamble for money must ensure that social and health considerations are observed in the gambling business. The licensee must regularly monitor the players’ gaming behavior, make individual risk assessments and implement the required gaming responsibility measures, and then follow up on whether the implemented measures have had an effect.

“Consumer protection is a central part of the re-regulation and the duty of care should therefore be a high priority for all companies that want to operate in the Swedish market,” says Camilla Rosenberg.

Representatives from the gaming industry, the Swedish Public Health Agency, and organizations that offer support to players have contributed valuable views to the guidance.

“The guidance has been produced through dialogue. It is a way of working that has been in demand by the industry.”

Guidance for duty of care.pdf

The Swedish Gaming Inspectorate will shortly publish more news related to the duty of care.

The Swedish Gaming Inspectorate has previously also produced a guide for work against money laundering and financing of terrorism.pdf.

SOURCE: Spelinspektionen (Gaming Inspectorate).

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