Hoosier Lottery Announces Resolution for $20 Golden Jackpot Fast Play
Tickets showing a winning combination will be paid in full
INDIANAPOLIS (March 25, 2022) – The Hoosier Lottery announced today that it will honor claims filed for winning tickets of the $20 Golden Jackpot Fast Play game after completing its investigation of the issue arising during the March 20, 2022, game launch.
Starting Monday, March 28th, players will be able to complete one of two processes regarding $20 Golden Jackpot Fast Play tickets sold on Sunday, March 20th. The processes are as follows:
If Player Has a Physical Ticket:
- Fill out a claim form at HoosierLottery.com
- Provide copy of valid Government Issued Photo ID
- Present ticket at Lottery Prize Payment Centers or mail to: Hoosier Lottery Prize Payment, 1302 N. Meridian Street, Suite 100, Indianapolis, IN 46202.
There will be a process to review tickets and players will not leave with a check. If the ticket and claim form are valid, player will be mailed a check in the coming days.
If Player No Longer Has Ticket:
- Fill out an affidavit form at HoosierLottery.com
- Provide a copy of valid Government Issued Photo ID
- Mail affidavit to: Hoosier Lottery Prize Payment, 1302 N. Meridian Street, Suite 100, Indianapolis, IN 46202.
Affidavit will be processed 180 days after the March 20th date the ticket was issued – September 16, 2022. If a player’s claim is determined to be valid, a check will be mailed shortly after affidavit processing.
“Throughout this investigation, it has been our main goal to identify the specific issue and provide a reasonable remedy for our loyal players,” Hoosier Lottery Executive Director Sarah M. Taylor said. “We believe strongly in providing fun and entertaining games for our players. In this circumstance, the execution of the game did not rise to the high expectations we set for the Hoosier Lottery.”
Players of the Fast Play game experienced difficulty confirming their winning tickets soon after the game’s launch. Lottery officials immediately began an investigation and communicated with players to retain their tickets.
The Hoosier Lottery is also working with the gaming system vendor to prevent this issue from arising in the future.
Please Play Responsibly
When playing the Hoosier Lottery, keep play positive. Know your game, set a limit and keep it fun. Must be 18 or older to play. Please play responsibly. Problem Gambling Helpline: 1-800-994-8448.
ABOUT THE HOOSIER LOTTERY: For over 30 years, Hoosier Lottery distributions have benefited every county throughout Indiana. The Hoosier Lottery has contributed more than $6.3 billion to good causes, including $30 million to local police and firefighters’ pensions and $30 million to the Teachers’ Retirement Fund annually. To learn more about the Hoosier Lottery, visit hoosierlottery.com/givingback and follow on Facebook, Instagram and Twitter.
SOURCE: The Hoosier LotteryTags: Hoosier Lottery