Dutch Gaming Authority Investigates Self-Exclusion System Control in Slot Machine Arcades

June 20, 2022 | Gaming Machines
THE HAGUE, Netherlands (June 19, 2022) — The Gaming Authority (Ksa) is investigating access control in slot machine arcades. Before a player is given access to a slot machine hall, it must be checked whether the player is registered in the Centraal Register Uitsluiting Kansspelen (CRUKS) which is a gambling self-exclusion system and database in the Netherlands.
The Gaming Authority has received dozens of reports in recent months from players who, despite registration in the Centraal Register Uitsluiting Kansspelen (CRUKS), were still allowed access. According to the reports, in some cases, there is no access control at all and sometimes a registration in the Centraal Register is ignored.

Failure to check players or ignore a Cruks registration is very serious; these players registered in Cruks precisely because they have problems with gambling and are no longer in control.

If the investigation shows that violations have actually taken place, the Ksa will impose sanctions.


The Centraal Register Uitsluiting Kansspelen (CRUKS) has been in existence since October 1, 2021. The register is an important means of combating gambling addiction. Players can register out of self-protection.

Someone from a player’s environment can also submit a request for registration to the Ksa. If a player is registered, gambling with providers of risky games of chance with a license is no longer possible.

SOURCE: Kansspelautoriteit.

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