ZEAL Network SE Cooperates with Mindway AI for More Player Protection

June 23, 2022 | Player Protection
  • Use of artificial intelligence (AI) to identify gamblers at risk of gambling addiction
  • The GameScanner product is used as a “virtual psychologist”.
  • ZEAL improves on the already high level of player protection and compliance of its offerings

HAMBURG, Germany (June 22, 2022) — ZEAL is now cooperating with the Danish company Mindway AI to make gambling even safer in the future. The independent company is an outsourced business unit of the renowned Aarhus University in Denmark. As part of the cooperation, artificial intelligence (AI) is used to identify players who are potentially at risk of gambling addiction. With the cooperation, ZEAL is further improving the already high level of player protection and compliance in its offers. The system used automatically recognizes gamblers at risk of gambling addiction at an early stage on the basis of scientific findings and algorithms. 

GameScanner identifies gambling problems 

As part of the cooperation, ZEAL uses the so-called GameScanner from Mindway AI. The fully automatic GameScanner works like a virtual psychologist that can be applied to all types of games. ZEAL is thus using one of the first products on the market that is 100% geared towards detecting gambling problems.

Together for safer gambling

“For us as a provider of online lotteries, the protection of our players and the prevention of gambling addiction are top priorities,” says Helmut Becker, CEO of ZEAL. “For this reason, it goes without saying that we use proven technologies and methods to protect players, regardless of legal requirements. We are proud to have found a partner in Mindway AI who specializes in the detection of gambling risks and who, in addition to innovative technologies such as AI, also incorporates scientific aspects such as neuroscience and psychology into its product development. We are pleased to be able to offer our players an improved, even safer gaming experience with the use of the GameScanner.” 

“Although lottery products are already low in addiction potential, it is imperative to mitigate possible risks and to monitor and protect potentially vulnerable players,” says Rasmus Kjaergaard, CEO of Mindway AI. “We are pleased that ZEAL trusts our GameScanner and thus the first AI-based virtual psychologist, which was specially developed for the detection of high-risk gamblers. Together we form an alliance to improve the security of gambling.”

About ZEAL Network SE:  

ZEAL Network SE is the leading German provider of lotteries on the Internet. Via the LOTTO24  and Tipp24 portals of the subsidiary LOTTO24, the company brokers customer lottery tickets to the state lottery companies and organizers of social lotteries. The offer includes LOTTO 6aus49, Spiel 77, Super 6, Eurojackpot, GlücksSpirale, syndicates, keno, the German TV lottery, the German dream house lottery and freiheit+.   

Founded in Germany in 1999, ZEAL started out as a German lottery agent under the name Tipp24. In 2005, the company went public on the Frankfurt Stock Exchange (Prime Standard) as one of the most successful IPOs in Germany at the time. In 2019, ZEAL took over LOTTO24 AG.  

Press contact:  

Kristin Splieth 
Head of Corporate Communications
Tel: +49 (0) 40 808117560  


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