Gaming Laboratories International (GLI®) Announces Three Promotions in Client Services

August 6, 2022 | Government


LAS VEGAS (August 4, 2022) Gaming Laboratories International (GLI®) is pleased to announce the promotion of three client services staff to new positions. Patrick Cottingham is now Client Services Manager, and Jamie Garcia and Christos Karountzos are now Senior Account Executives.

In his new role as Client Services Manager, Cottingham will leverage his relentless passion for customer service excellence to help clients navigate opportunities in gaming by taking full advantage of the broad range of services GLI offers to clients of all sizes.

He will work closely with GLI leadership to drive sales and support the growing team of Account Executives and Client Service Coordinators, each of whom has a unique focus on the success of suppliers and operators across North America.

As Senior Account Executives, Garcia and Karountzos will work closely with Cottingham, their respective account teams, and GLI’s internal Engineering, Mathematics, Quality Assurance, and other departments, to aid both new and existing customers to meet their regulatory compliance goals with the high level of professionalism and acumen that our clients have come to expect from GLI.

VP of Client Services for North America Salim L. Adatia said, “We could not be happier to see Patrick, Jamie, and Christos advance upwards at GLI. Each has proven its ability to support our growing customer base in the next chapters of its success.
Moreover, their varied backgrounds across traditional land-based gaming, sports betting, and iGaming will greatly benefit industry stakeholders that have come to depend on them and GLI both.
I am extremely proud of Patrick, Jamie, and Christos and appreciate the enthusiasm, care, and attention they bring to their roles and our valued clientele on a daily basis.”
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About Gaming Laboratories International
Gaming Laboratories International (GLI®) is committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services around the world. GLI provides suppliers, operators, and regulators with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Since 1989, GLI has certified nearly 2 million items and has tested equipment for more than 480 jurisdictions.
GLI has a global network of laboratory locations across six continents, with U.S. and international accreditations for compliance with ISO/IEC standards for technical competence in the gaming, wagering and lottery industries. GLI was named “Best Laboratory” in the SAGSE Awards 2020, “Best Test Lab in the Baltics,” and “Best Test Lab in the Nordics” in the Baltic and Scandinavian Gaming Awards 2020. For more information, visit
Contact: Christie Eickelman, Vice President of Global Marketing: +1-702-914-2220,
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