Revamped Central Exclusion Register Makes Gambling Stop More Accessible

April 27, 2023 | Government

The HAGUE, Netherlands (April 24, 2023) — The Dutch Gaming Authority has launched an updated version of the Central Register Exclusion of Games of Chance (Cruks). The improved environment makes it easier to set a (temporary) gambling stop. In addition, a reflection period has been added for players who want to unsubscribe after their gambling stops.
The Gambling Act stipulates that there must be a central database with players who are denied access to high-risk games of chance. This Cruks register was set up by the Gaming Authority (Ksa) and has been active since October 1, 2021. The counter now stands at more than 38,000 registrations.
On the renewed website ( ) that is now being launched, it is easier for visitors to request a gambling stop. This gambling stop is always for a minimum period of six months, but can also be set for longer and applies to arcades and casinos as well as online games of chance. Providers of games of chance with a license in the Netherlands check whether users are in the Cruks register and thus ensure that those who have put a stop can indeed not gamble on Dutch soil or from abroad with Dutch providers. Previously, the communication around the register referred to a ‘play break’, but in the updated version ‘gambling stop’ has been emphatically chosen because research shows that play break does not cover the full load.

Players who opt for a gambling stop for longer than six months can unsubscribe at any time after the first six months. In the previous version of Cruks, this was possible with the push of a button. A reflection period of eight days has been added to the new version, in which it is not yet possible to play. This discourages impulsive unsubscription.

SOURCE: Kansspelautoriteit (Gaming Authority).

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