BetStop – the National Self-Exclusion Register™

July 10, 2023 | Responsible gaming

AUSTRALIA (July 10, 2023) — BetStop – the National Self-Exclusion RegisterTM will let you exclude yourself from all licensed interactive wagering services in a single step from 21 August 2023.

About BetStop – the National Self-Exclusion Register

The Australian Government has announced that BetStop – the National Self-Exclusion RegisterTM – will launch on 21 August 2023.

From this date, you will be able to self-exclude from all licensed interactive wagering services for a minimum of 3 months and up to a lifetime.

The service will be free, and your personal details will be protected.

If you self-exclude, wagering providers will be required to close all your betting accounts and must not:

  • let you place a bet
  • let you open a new account
  • send you marketing messages.

Changes to the law

Changes were made to the Interactive Gambling Act 2001 in December 2019 to allow us to set up the register.

We have made rules (the Register rules) that set the technical and operational details for the register.

We consulted publicly on the rules and developing the register between February and March 2022.

We must recover the register’s costs from the wagering industry. We have made a determination that details how the costs will be levied on wagering providers.

If you are a licensed interactive wagering provider, find out more about your obligations.

Consumer Protection Framework

In November 2018, federal, state and territory governments launched the National Consumer Protection Framework.

BetStop – the National Self-exclusion Register is one of 10 ways the framework will help protect users of Australian interactive wagering services.

Other help

Read our FAQs

If you or someone you know needs help, call the national gambling helpline on 1800 858 858, or visit Gambling Help Online.

Before the Register goes live on 21 August 2023, you can directly contact wagering providers to self-exclude.

You can also register with the Northern Territory Racing Commission, regardless of where you live in Australia, to exclude from providers licensed in the NT. This includes many of the larger providers.

SOURCE: Australian Communications and Media Authority (ACMA).

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